Vardium . account recovery
You need a recovery code for this. Codes are issued ten at a time, and each one works once. If you never received any, ask your agency to reset it for you instead.
The six digits on your pass, or the email you sign in with.
A recovery code is issued ten at a time when a second sign-in factor is set up, and each one works once. Regenerating replaces every code you had, including ones you have not used yet.